Skip to content

Contact Us

Get in Touch

Ready to secure your YAML infrastructure or have questions about the YES program? We're here to help.

Contact Information

General Inquiries

YES Program Sponsorship

Technical Support

Media and Press

Schedule a Consultation

Free Initial Assessment

Book a 30-minute call to discuss your YAML needs and explore how the YES program can help secure your infrastructure.

What we'll cover: - Your current YAML usage and dependencies - Potential risks and security concerns - YES program benefits and sponsorship options - Next steps for getting started

Consultation Types

  • Enterprise Assessment - Deep dive into your YAML infrastructure
  • Sponsorship Discussion - Learn about YES program benefits
  • Technical Review - Get expert advice on YAML best practices
  • Community Involvement - Explore ways to contribute to YAML

Scheduling Options

  • Video Call - Zoom, Teams, or Google Meet
  • Phone Call - Traditional phone consultation
  • In-Person - On-site visits for enterprise clients (travel costs may apply)

Office Hours

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM PST
  • Weekends: By appointment only
  • Holidays: Limited availability

Response Times

  • General Inquiries: Within 24 hours
  • Sponsorship Questions: Within 4 hours
  • Technical Support: Within 8 hours
  • Urgent Issues: Immediate response for YES program sponsors

Location

Headquarters

YAML LLC - Address: [Contact for address] - City: [Contact for city] - Country: United States

Remote Operations

We work with clients worldwide through: - Video Conferencing - Face-to-face meetings from anywhere - Remote Support - Secure access to your systems - Global Partnerships - Local support through our network

FAQ

General Questions

Q: What is YAML LLC? A: YAML LLC is a company founded by Ingy döt Net, co-creator of YAML, to provide professional maintenance and enterprise support for critical YAML infrastructure.

Q: How is this different from open source support? A: We provide enterprise-grade support, security audits, custom development, and strategic planning that goes beyond community support.

Q: Do you still maintain open source projects? A: Yes, all YAML projects remain open source. We're adding professional support on top of the existing open source ecosystem.

YES Program Questions

Q: What does the YES program cost? A: Sponsorship tiers start at $25,000 annually for Members, $50,000 for Partners, and $100,000 for Leaders.

Q: What do I get for my sponsorship? A: Professional maintenance, security updates, priority support, custom consulting, and influence over YAML's development roadmap.

Q: Can I customize my sponsorship package? A: Yes, we work with each sponsor to create a package that meets their specific needs and requirements.

Technical Questions

Q: What YAML implementations do you support? A: We support all major YAML implementations including libyaml, PyYAML, go-yaml, and others in the ecosystem.

Q: Do you provide custom YAML development? A: Yes, YES Leaders and Partners can request custom features and improvements for their specific use cases.

Q: How do you handle security vulnerabilities? A: We provide immediate patches for critical security issues and regular security audits for all supported implementations.

Get Started Today

Next Steps

  1. Contact Us - Send an email or schedule a call
  2. Assessment - We'll evaluate your YAML needs
  3. Proposal - Custom sponsorship package for your company
  4. Onboarding - Get started with professional YAML support

Ready to Begin?

Don't wait for a YAML failure to impact your business. Contact us today to secure your critical infrastructure.